Cannot Activate Office 365 Update At 1

Microsofts official Office365Status account on Twitter acknowledged the problem at 11:24 a.m.

ET on August 16 with a message saying: Were investigating an issue in which users may be unable to sign-in to Office 365 and are receiving an error related to Office 365 subscription activation.

More details can be found in the admin portal under MO146611.

One of my Twitter buddies, LL Colbeck (littabylitta) said that he found by disabling two-factor authentication within Microsoft 365Office 365, followed by activation and then re-enabling two-factor authentication, the problem can be bested.

Also: 7 ways you can (maybe) get Microsoft Office 365 for free Ive asked Microsoft whats going on and what theyre recommending those affected do.

Update: At 1:50 p.m.

Cannot Activate Office 365 Update At 1

The Office 365 Status account posted this update at 1:23 p.m.

ET: Our automated recovery services have taken the necessary actions to mitigate the impact associated with MO146611.

Were continuing to monitor the service to ensure that this issue doesnt reoccur.

Well provide our next update on Thursday, August 16, 2018, at 11:00 PM UTC.

A number of Mac and iOS users have been reporting activation issues with Office 365 Personal subscriptions for the past several weeks.

Thanks to John Bergmayer, Kevin Long, and others for the heads up.) Yesterday, a Microsoft representative updated the support thread about this issue, noting the engineering team had gathered all information for troubleshooting, but provided no update on whenhow this problem will be fixed.

Ive re-asked Microsoft if this activation issue is related to todays broader one, but no word back so far.

Ive also asked when and how Microsoft plans to fix the MaciOS-specific issue and will update this post ifwhen I hear back.

Update (August 17): Ive heard from a couple of folks affected by activation problems on iOS and Mac that Microsoft seems to have fixed the issue.

On Macs, it seems users need to run the Office License Removal tool before they can activate Office apps on their Mac.

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Cannot Activate Office 365 For Mac